Website: https://firstwalkshoesnepal.com
1. Introduction
FirstWalkShoesNepal.com (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with international and national privacy regulations.
2. Information We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party providers)
b. Technical and Usage Information
- IP address
- Browser and device information
- Visited pages and actions on the site
- Referring URLs
- Cookies and tracking data
3. How We Use Your Information
- To process and fulfill orders
- To provide customer support and order updates
- To send promotional emails (with your consent)
- To improve site functionality and user experience
- To detect and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
For users in the EEA, we process your personal data based on:
- Your consent
- Our contractual obligations
- Legal compliance
- Our legitimate business interests
5. Sharing of Your Information
We do not sell or rent your personal data. We may share it with trusted third parties solely to:
- Process payments (e.g., payment gateways)
- Ship your orders (e.g., courier services)
- Host and manage our website (e.g., hosting providers)
- Meet legal or regulatory requirements
6. International Data Transfers
If you are accessing our site from outside Nepal, your data may be transferred and processed in other countries. We ensure adequate protection as required by applicable laws.
7. Your Rights
You may have the right to:
- Access, update, or delete your personal data
- Object to or restrict data processing
- Withdraw consent
- Request data portability (GDPR)
- Opt out of the sale of data (CCPA – California residents)
To exercise your rights, contact us at: info@firstwalkshoesnepal.com
8. Data Security
We use secure technologies and practices, including:
- SSL encryption
- Firewall and malware protection
- Secure third-party payment systems
While we strive to protect your data, no system is 100% secure.
9. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy or as required by law.
10. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and cart
- Improve website functionality
- Analyze site performance
You can manage cookie preferences in your browser settings.
11. Compliance with Data Protection Laws
We comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Nepal's Electronic Transactions Act and future data protection laws
We monitor privacy law developments and update our practices accordingly.
12. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us.
13. Changes to This Privacy Policy
We may update this policy occasionally. We recommend reviewing it periodically. Any changes will be posted with an updated effective date.
14. Contact Us
If you have any questions or concerns, contact us at:
Sitapaila, Kathmandu, NepalEmail: info@firstwalkshoesnepal.com
Website: https://firstwalkshoesnepal.com